alibab66 Privacy Policy

Our Privacy Commitments

1. Introduction

alibab66 ("alibab66", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who visit or use the alibab66 website and associated services ("Platform"). This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we use it, with whom we share it, how long we retain it, and the rights available to you as a data subject.

By registering an alibab66 account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the alibab66 Platform. This Policy should be read in conjunction with alibab66's Terms and Conditions.

2. Data Controller

alibab66 is the data controller in respect of the personal data processed through the Platform. For all privacy-related enquiries, including requests to exercise your data subject rights, you may contact alibab66 using the support contact details set out in Section 12 of this Policy.

3. Personal Data We Collect

alibab66 collects personal data through several means, including directly from you during registration and account use, automatically through your interaction with the Platform, and in certain cases from third-party verification services. The categories of personal data we may collect include:

• Identity data: full legal name, date of birth, national identification number (MyKad or equivalent), passport details where applicable, and selfie or photograph for identity verification purposes.
• Contact data: email address, Malaysian mobile phone number, and residential address (including city, state, and postcode).
• Financial data: bank account details, FPX payment references, DuitNow transfer records, Touch n Go eWallet transaction identifiers, Boost transaction references, and any other payment method information used in connection with deposits or withdrawals on the alibab66 Platform.
• Account data: alibab66 username, account status, balance history, transaction history, bonus usage, responsible gaming settings, and support interaction records.
• Gaming data: game session logs, bet placement records, game outcomes, and sportsbook wagering history.
• Technical data: IP address, device type, operating system, browser type and version, time zone setting, browser plug-in details, and other technology identifiers on the devices used to access alibab66.
• Usage data: information about how you navigate and use the alibab66 Platform, including pages visited, features used, and time spent on individual sections.
• Communications data: the content of messages exchanged with alibab66 customer support via live chat or email.

alibab66 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take steps to delete that data and close the relevant account without delay.

4. How We Use Your Personal Data

alibab66 processes personal data for the following purposes and on the following lawful bases:

• Account registration and management (contractual necessity): to create and maintain your alibab66 account, verify your identity, and manage your relationship with the Platform.
• Transaction processing (contractual necessity): to process deposits and withdrawals via FPX, DuitNow, Touch n Go eWallet, Boost, and bank transfer, and to maintain accurate financial records.
• Identity and age verification (legal obligation / contractual necessity): to comply with our gaming licence requirements and to verify that players are aged 21 or above.
• Anti-money laundering (AML) compliance (legal obligation): to conduct transaction monitoring, screen against sanctions lists, and file reports as required under applicable AML regulations.
• Responsible gaming (legal obligation / legitimate interest): to monitor for signs of problem gambling, enforce player-set limits and self-exclusions, and fulfil our duty-of-care obligations.
• Platform operation and improvement (legitimate interest): to maintain the security and functionality of the alibab66 Platform, diagnose technical issues, and develop new features.
• Customer support (contractual necessity / legitimate interest): to respond to your support queries and resolve disputes.
• Marketing communications (consent): to send you promotional offers, news, and updates about alibab66, where you have given your consent. You may withdraw consent at any time by contacting alibab66 support or using the unsubscribe mechanism in any marketing email.
• Fraud prevention and security (legitimate interest / legal obligation): to detect and prevent fraudulent activity, unauthorised account access, and other security incidents on the alibab66 Platform.

5. Disclosure of Personal Data to Third Parties

alibab66 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may, however, share personal data with the following categories of recipients where necessary to operate the alibab66 Platform:

• Payment processors: including FPX network participants, DuitNow, Touch n Go eWallet operators, and Boost, to facilitate deposits and withdrawals in MYR.
• Identity verification providers: third-party KYC service providers used to verify your identity and age in accordance with our licensing requirements.
• Game providers: licensed game studios (such as those supplying our casino and sportsbook content) may receive minimum necessary session data to provide their services within the alibab66 Platform.
• IT and infrastructure providers: cloud hosting, cybersecurity, and data centre providers who process data on alibab66's behalf under strict data processing agreements.
• Regulatory authorities: our gaming regulator, financial intelligence units, law enforcement agencies, and other public authorities where we are legally required to disclose data.
• Professional advisers: lawyers, auditors, and accountants where necessary for alibab66's legal and financial compliance obligations.

All third parties with whom alibab66 shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws. alibab66 retains responsibility for ensuring that such sharing is conducted lawfully.

6. Cookies and Tracking Technologies

The alibab66 Platform uses cookies and similar tracking technologies to operate, secure, and improve the user experience. The categories of cookies used by alibab66 include:

• Strictly necessary cookies: essential for the Platform to function, including session authentication and security tokens. These cannot be disabled without preventing access to core Platform features.
• Performance cookies: used to collect anonymised data about how players interact with the Platform, helping alibab66 identify areas for improvement.
• Functionality cookies: used to remember your preferences such as language setting and login details to personalise your experience.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of parts of the alibab66 Platform. alibab66 does not use cookies to deliver third-party advertising or share behavioural data with advertising networks.

7. Data Retention

alibab66 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. Specific retention periods include:

• Account and transaction data: retained for a minimum of five (5) years following account closure, as required by our gaming licence and applicable AML regulations.
• Identity verification documents: retained for a minimum of five (5) years following the end of the customer relationship.
• Support communications: retained for three (3) years from the date of the last interaction.
• Marketing consent records: retained for the duration of your registration and for two (2) years following withdrawal of consent.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with alibab66's data disposal procedures.

8. Data Security

alibab66 implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the alibab66 Platform; hashed storage of passwords using industry-standard algorithms; multi-factor authentication options for player accounts; role-based access controls limiting internal access to personal data; regular security audits and penetration testing; and data breach response procedures aligned with our regulatory notification obligations.

While alibab66 takes all reasonable precautions, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, alibab66 will notify affected players without undue delay in accordance with applicable data protection law.

9. International Data Transfers

alibab66 primarily operates infrastructure located within appropriate jurisdictions. Where personal data is transferred to third-party service providers in countries that may not provide the same level of data protection as Malaysia, alibab66 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent contractual protections, prior to any such transfer. alibab66 will not transfer personal data to countries that cannot guarantee an adequate level of protection without first implementing the appropriate safeguards required under applicable law.

10. Your Rights as a Data Subject

As a registered player or visitor to alibab66, you have the following rights in respect of your personal data, subject to applicable legal and regulatory limitations:

• Right of access: you may request a copy of the personal data alibab66 holds about you.
• Right to rectification: you may request correction of inaccurate or incomplete personal data.
• Right to erasure: you may request deletion of your personal data where alibab66 no longer has a lawful basis for processing it, subject to legal retention requirements.
• Right to restriction: you may request that alibab66 restricts processing of your data in certain circumstances.
• Right to object: you may object to processing based on alibab66's legitimate interests, and to direct marketing at any time.
• Right to data portability: where processing is based on your consent or a contract, you may request that alibab66 provides your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact alibab66 customer support using the contact details in Section 12. alibab66 will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a rights request.

11. Links to Third-Party Services

The alibab66 Platform may integrate with third-party payment services (such as FPX, DuitNow, Touch n Go eWallet, and Boost) and game providers. These services are subject to their own privacy policies, and alibab66 is not responsible for the data practices of any third-party provider. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of alibab66.

12. Contact and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or alibab66's handling of your personal data, please contact our support team. Our support contact email is displayed as plain text in the footer of this page. Live chat support is available around the clock through the alibab66 Platform.

If you are not satisfied with alibab66's response to your complaint, you may have the right to lodge a complaint with your relevant data protection supervisory authority or gaming regulator, depending on the nature of your concern.